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DISPUTE MANAGEMENT
Resolve disputes before they become losses
Get early alerts, automate dispute workflows, and build stronger evidence to reduce chargebacks and recover revenue.
Order Insight
Dispute Alerts & Automation
Compelling Evidence
ORDER INSIGHT
Resolve Transaction Questions.
Prevent Unnecessary Disputes.
Provide issuers and merchants with real-time transaction details to help cardholders recognize legitimate purchases and reduce unnecessary disputes.
Transaction Context
Provide detailed order information to help validatelegitimate transactions and reduce confusion.
Customer Recognition
Help cardholders identify trusted purchases and avoid unnecessary dispute requests.
Dispute Prevention
Resolve transaction questions earlier and reduce avoidable chargebacks.
ORDER INSIGHT
How Order Insight Works?
Clearer transactions. Real-time insights. Fewer disputes.
Share Transaction Context
Provide real-time orderand payment details.
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Cardholder Recognition
Cardholders identifylegitimate purchases.
Prevent Disputes
Reduce unnecessarydisputes and chargebacks.
Daniel Lee, Head of Risk Management, Global E-commerce Platform
“As an online fashion retailer, we maintain reliable fulfillment and detailed delivery records. When a cardholder questions a purchase, MiiiSys Order Insight helps us share verified order and shipping details through the card networks—resolving confusion early and preventing unnecessary chargebacks.”
Head of Payment Operations，Global E-commerce Retailer
Disputes Alerts & Automantion
Stronger authentication.
Smoother experiences.
Reduce fraud and chargebacks while increasing approvalrates with 3D Secure authentication that adapts to yourbusiness and your customers.
Disputes Alerts & Automantion
How Dispute Alerts & Automatoin Work?
Respond faster with real-time alerts, centralized cases, and automated workflows.
Receive Real-Time Alerts
Receive pre-dispute notifications from supported card networks.
Match Transactions
Link each alert to the original order and payment details.
Automate Workflows
Route alerts, assign actions, and trigger responses automatically.
Prevent Escalation
Act on alerts and automate eligible resolutions before disputes become chargebacks.
Track Outcomes
Monitor alerts, resolutions, and prevented chargebacks in one place.
Pre-Dispute Alerts
(e.g., Ethoca)
Receive early dispute notifications and take action before they escalate into chargebacks.
CDRN Alerts
(e.g., Verifi CDRN)
Apply tailored resolution actions based on transaction value, dispute type, and refund eligibility.
Rapid Dispute Resolution (e.g., Visa RDR)
Automatically resolve eligible Visa disputes using merchant-defined rules before they become chargebacks.
Available on Leading Platforms
“With high transaction volumes and instant digital delivery, speed is critical when a dispute alert arrives. MiiiSys automatically matches each alert to the original purchase and applies our resolution rules, helping us respond faster, prevent avoidable chargebacks, and reduce manual workload.”
Head of Payment Operations at a Global Digital Entertainment Platform
COMPelling EVIDENCE
Deflect Invalid Disputes.Protect Your Revenue.
Automatically collect, organize, and manage compliance evidence to meet regulations, pass audits, and reduce risk.
Products
Deflect Disputes with Compelling Evidence.
Use qualified transaction data to deflect invalid disputes and strengthen post-dispute responses.
Define Requirements
Set compliance frameworks, policies, and evidence requirements.
Auto Collect Evidence
Automatically gather data from systems, logs, and third-party sources.
Validate & Organize
Validate completeness and accuracy, then organize evidence by policy.
Generate Reports
Create audit-ready reports and export evidence with one click.
Stay Audit Ready
Continuously monitor, track changes, and stay compliant at all times.
1.2M+
Evidence Items Collected
9.6%
99.9%
Compliance Score
9.6%
$85M+
Policies Monitored
9.6%
0.97%
Audit Readiness
9.6%
99.9%
Data SecurityEnterprise-grade encryption
9.6%
“For our subscription business, a clear history of repeat purchases is critical when customers dispute legitimate transactions. MiiiSys helps us identify qualified transaction data and use it as compelling evidence to deflect invalid disputes, reduce first-party misuse, and protect recurring revenue.”
Head of Payment Operations at a Global Subscription Merchant
Products
Explore More MiiiSys Solutions
Connect Your Payment Infrastructure
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